Wellbeing Support

Wellbeing support
At LMSU, we know that your time at University can sometimes be difficult. This is why we've pulled together all the relevant information from across the Students' Union and the University that you could need. 

While we have tried to put as much information as we could here, if you need any more support, or have any questions, please feel free to contact us at

Have a look at our Blog Articles: 

London Met Students’ Union:
Casework Advice Support

At LMSU, our trained Casework Adviser is here to offer you free, confidential and independent advice and support you by listening to your situation and exploring your options to determine the best course of action.
You can find a list of everything we offer, here.

COVID-19 Help Page

We want to reassure you that no matter who you are, LMSU is working hard to ensure you have all the information regarding the on-going coronavirus (Covid-19) pandemic.

As part of our efforts to keep you informed, we've launched a dedicated Coronavirus help page right here on our website. We know the volume of information can be quite overwhelming, so we've created this page to give you access to all the information you need to know.
For more information, have a look at our help page.

London Met University:
The Student Services

The University has many services and initiatives to help you to maintain and improve your physical and mental wellbeing while you are a student at the University. They have pulled these together here so that you can access the information you need at a glance.
You can find the whole list, here.

Counselling service
The University offers a counselling service which offers emotional support, counselling and opportunities for personal development to all our students. They are pleased to say that 94% of our student service users are highly satisfied with the Counselling Service whilst 89% stated that working with a counsellor helped them with their life in general (Counselling Service statistics, 2018-19).
You can find more about what they offer and how they can support you, here.

School Offices
At London Metropolitan University you will be able to access support via your dedicated School Office (previously the Student Hub).

Your School Office is where you can access a variety of services, advice and guidance during your time as a student with us.
You can find more about School Offices, here.

Student Money, Accommodation and Advice Team (SMAA)

The Student Money and Accommodation Advice team provide confidential phone appointments on a range of issues from undergraduate and postgraduate funding for Home and EU students, to accommodation in student halls and private rented accommodation in London. They can offer support with making your funding application to Student Finance England or its non-UK team, and advice and help with resolving any difficulties you might have in the process with Student Finance England. They also provide funding advice if you are considering changing, suspending, or leaving your course, and support in liaising with other University teams, for example, the Student Fees Office and the Income Section.

You can find more information, here.

Head to our Useful Links page for more help.