Your Wellbeing

At Met SU, we know that your time at University can sometimes be difficult. This is why we've pulled together all the relevant information from across the Students' Union and the University that you could need. While we have tried to put as much information as we could here, if you need any more support, or have any questions, please feel free to contact us at

Have a look at our Blog Articles: 

London Met Students’ Union:
Casework Advice Support

At Met SU, our trained Casework Adviser is here to offer you free, confidential and independent advice and support you by listening to your situation and exploring your options to determine the best course of action.
You can find a list of everything we offer, here.

COVID-19 Help Page

We want to reassure you that no matter who you are, MET SU is working hard to ensure you have all the information regarding the on-going coronavirus (Covid-19) pandemic.

As part of our efforts to keep you informed, we've launched a dedicated Coronavirus help page right here on our website. We know the volume of information can be quite overwhelming, so we've created this page to give you access to all the information you need to know.
For more information, have a look at our help page.

London Met University:
Wellbeing at London Metropolitan University

The University has many services and initiatives to help you to maintain and improve your physical and mental wellbeing while you are a student at the University. They have pulled these together here so that you can access the information you need at a glance.
You can find the whole list, here.

Counselling service
The University offers a counselling service which offers emotional support, counselling and opportunities for personal development to all our students. They are pleased to say that 94% of our student service users are highly satisfied with the Counselling Service whilst 89% stated that working with a counsellor helped them with their life in general (Counselling Service statistics, 2018-19).
You can find more about what they offer and how they can support you, here.

School Offices
At London Metropolitan University you will be able to access support via your dedicated School Office (previously the Student Hub).

Your School Office is where you can access a variety of services, advice and guidance during your time as a student with us.
You can find more about School Offices, here.

Student Money, Accommodation and Advice Team (SMAA)

The Student Money and Accommodation Advice team provide confidential phone appointments on a range of issues from undergraduate and postgraduate funding for Home and EU students, to accommodation in student halls and private rented accommodation in London. They can offer support with making your funding application to Student Finance England or its non-UK team, and advice and help with resolving any difficulties you might have in the process with Student Finance England. They also provide funding advice if you are considering changing, suspending, or leaving your course, and support in liaising with other University teams, for example, the Student Fees Office and the Income Section.

You can find more information, here.

External support services:

        Mental Health:

  • Samaritans: Anonymous, non-judgemental and non-advisory support service. Open 24 hours a day, 7 days a week. Call 116 123 for free.

  • Papyrus: Helpline and support for young people under 35 experiencing suicidal thoughts. Call 0800 068 41 41.

  • Mind: Mental health charity, providing advice & support to empower anyone experiencing mental health difficulties. Also providing information for family/friends of those with mental health difficulties.

  • Campaign Against Living Miserably (C.A.L.M.): Male mental health charity. The helpline (0800 58 58 58) is open 5pm-midnight every day.

  • NHS: Visit your doctor to speak to them – they may be able to refer you to some form of counselling.

    Eating Disorders:

  • Beat: Eating Disorder charity providing information and support, including a helpline (0808 801 0811).

  • National Centre for Eating Disorders: Help & support for people experiencing an eating disorder.

    Sexual Violence:

  • The Havens - Whitechapel Site: Sexual assault referral centres offer medical, practical and emotional support to anyone who has been sexually assaulted or raped. They have specially trained to paediatricians / Forensic Nurse Examiners (FNE) and support workers to care for you.

  • Solace - Rape Crisis: Our North London rape crisis service offers a range of services to women and girls 13+ who have experienced any form of sexual violence at any time in their lives.

  • Survivors UK: Support service for men & boys who have experienced rape, sexual abuse & sexual violence either recently or in the past.

  • Victim Support:  Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic events in England and Wales. Our specialist teams support people to cope until they feel they are back on track with their lives. You don’t have to report a crime to get our help.

    Equality & Diversity:

  • LGBT Foundation: Support services to LGBT people.

  • Stonewall: Information & support for LGBT communities and their allies.

  • Stand Against Inequality and Racism (SARI) : An agency that provides support and advice to victims of hate, including racist, faith-based, disablist, homophobic, transphobic, age-based or gender-based.

  • Scope: Support & information for people with disabilities.

    Substance Misuse:

  • Turning Point: Support for substance misuse.

    Please Be aware - Police Officers Poster