Advice and Guidance

We know how important your studies are to you and we want to help you to succeed whilst making sure you get the most out of student life. We care about the things you care about, and we fight for you when you need someone in your corner. Our job is to make sure you feel supported every day.

To contact us, please fill in our contact form.

Some of the issues that we can help you with are below:

Read more on Mitigating circumstances
Read more on Academic misconduct
Read more on Complaints
Read more on Appeals
Read more on Problems with your course
Read more on Termination of student status

When seeking our help, you can expect us to:

Advise you on what happens next
Help you prepare
Provide tips on how best to proceed
Provide possible options to allow you to make an informed decision
Accompany you to meetings if required

Further guidance

Read more on International Students
Read more on Parent Students and Carers
Read more on Disabled Students

Where Others Can Help

There are areas that the Advice Service does not cover, but we will signpost students to alternative services where possible.

We will not be able to support you with the following:

International and visa advice - contact the International Advice Service (adviceinternational@londonmet.ac.uk)

Fees - contact the Income Collection Team (incomecollection@londonmet.ac.uk)

Housing and financial support advice - contact the Student Money and Accommodation team (SMAA@londonmet.ac.uk)

Careers Advice - contact the Careers and Employability Team (careers@londonmet.ac.uk)